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With an emphasis on tropical luxury, personalized service and a distinctive attention to detail, this adults-only, all-suite resort provides supreme comfort and a lavish, romantic setting for each and every guest. Bordered by sugar-white beaches and the brilliant, turquoise Caribbean Sea, it offers gourmet dining, an opulent spa and much more.
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| Rating | 5 | |
| Plan Type | AI | |
| Year Built | 2004 | |
| Check In Time | 3:00 PM | |
| Check Out Time | 12:00 PM | |
| Check In Age | 18 | |
| # of Rooms | 440 | |
| # of Floors | 4 | |
| Elevators | No | |
| Condo | No | |
| # of Restaurants | 18 | |
| Activity Desk | No | |
| Arcade | No | |
| Location | On the beach, Puerto Morales | |
| Description of Renovation | *Important Notice:
*The Excellence Riviera Cancun is an adults only resort. You must be at least 18 years old to stay at the hotel. | |
| Renovation Year | N/A | |
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Services- Non smoking rooms: Some Rooms
- Bag Check: Yes, Complimentary
- Courtesy Room: Yes, Complimentary
- Internet Access: Yes, Fees May Apply
- Safe Available: Yes, Complimentary
- Adult Only: Yes
- ATM Available: Yes
- Concierge: Yes
- Porter: Yes
- 24 Hour Front Desk: Yes
- Gift Shop: Multiple Gift Shops
- Housekeeping: Daily
- Wake Up Call: All Rooms
- Atmosphere: Both Active and Relaxed
- Hotel Appeal: All
- Business Center: Yes, Fees May Apply
- Laundry: Yes, Fees May Apply
Valet - Self Parking: Yes, Complimentary
- Valet Parking: Yes, Complimentary
- Handicap Accessible Rooms: Yes
Number of Handicap Rooms 6 - Room Service: Yes
24 Hours - Hotel Policy Description: Hotel Cancellation Policy
- Airport:CUN: Within 30 Miles (48km)
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Restaurants
| Type | Description |
Bar |
Lobby Bar
Coffee Bar
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Restaurant |
CHEZ ISABELLE
Enjoy one o |
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Attractions- Show: Daily land & water activities
On Site - Attraction: Puerto Morelos
Shuttle Service, Complimentary - Attraction: Playa del Carmen
No Shuttle Service - More than - Attraction: Cancun shopping area
No Shuttle Service - More than - Attraction: Xcaret natural park
No Shuttle Service - More than - Other Local Attractions: Crocokun, Xel-ha, Golf courses
- Wedding Services: Excellence Wedding Package fre
Yes, Fees May Apply
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Recreations
Golf
- On Site: No
- Off Site Distance: Within 10 Miles
- Shuttle: None
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Tennis
- Available: Yes, Complimentary
- # of Courts: 2
- # of Lighted Courts: 2
- Equipment Rental: Yes, Complimentary
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Pool
- # of Swimming: 6
- # of Wading: 0
- # of Heated Outdoor: Some Pools
- Pool Bars: No
- Description: A total of 6 swimming pools, 2
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Health
- Spa: Yes, Fees May Apply
- Sauna: Yes, Fees May Apply
- Steam Room: Yes, Fees May Apply
- # of Indoor Hottubs: 0
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Child Recreation
- Play Area: No
- Activity Program Available: None
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